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Connecting...
Establishing secure channel
Voice
Desk
Live Call
History
Analytics
Idle
00:00:00
Call Control
—
—
No Active Call
—
CRM Agent
English
Active
Duration
00:00
Call time
Quality
—
Waiting
Latency
—
end-to-end
00:00
remaining
Ready to connect
Token Usage
0 / 0
Audio Stream
Inactive
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Hold
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Start Call
Pipeline Latency
VAD
~100ms
STT
~175ms
LLM
~220ms
TTS
~80ms
Total
~575ms
Live Transcript
0 messages
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A
Live Intel
Monitoring
User Emotion
😐
Neutral
Baseline detected
Session KPIs
Messages
0
Total exchanges
Avg Response
—
Agent speed
Interrupts
0
Barge-ins
Quality
—
Connection
Pipeline Activity
VAD
100ms
STT
175ms
LLM
220ms
TTS
80ms
Event Log